New York, NY – Kredit, the leading centralized debt resolution platform and network, now enables debt collection law firms which are NCBA members to display their NCBA membership status alongside their firm’s name within the Kredit platform. NCBA is the premier association for creditors' rights attorneys in the United States.
The goal of this product enhancement is to instill confidence in the legitimacy of unfamiliar law firms for consumers when they are contacted by and instructed to respond to debt collection law firms which lenders have hired. Lenders generally only leverage the legal system to recover delinquent balances after exhausting all other available methods of reconciliation. When this happens, consumers are often surprised and suspicious of the firm their lender selects to work with.
Within Kredit’s consumer application, individuals will now have visibility into which law firms are associated with NCBA, an understanding of the measures NCBA takes to ensure their members operate in compliance with consumer protection laws (via NCBAs public website), and therefore have greater trust that their matters deserve the utmost attention. Ultimately, trust by consumers in organizations increases the chances of consumers being willing to resolve accounts before and during litigation, saving unnecessary legal fees for lenders and consumers already facing financial hardship.
For debt settlement companies and credit counseling agencies using the Kredit platform, the benefit is the same. Those working on behalf of the consumer will be able to trust the legitimacy of debt collection law firms because their association with NCBA will be apparent on the Kredit platform.
Dave Hanrahan, Kredit’s CEO, shares “The cooperation with NCBA and its members will provide consumers with an additional layer of transparency, visibility, and trust. Building on NCBA’s efforts to protect the legitimacy of the legal system for when it is required, while enabling open communication with consumers in Kredit’s platforms benefits all parties."
Liz Terry, NCBA’s Executive Director, shares: “We applaud Kredit’s efforts to simplify the collection process for consumers. NCBA members represent the highest level of ethics and professionalism in consumer finance, adhere to a strict code of conduct, and are therefore held to the highest standards. Kredit clearly recognizes the value of these distinctions for which our members stand.”